Help

Recording Attendance:
Via text message:
If this is the first time you are texting your attendance, you must first pair your mobile number to your account after you have created your profile at https://upenn.cloud-cme.com.  Text your CloudCME email address to (215) 398-6728 to opt-in to the text message attendance program.  It is very important that you know which email address is linked to your PENNKEY or Penn CME account and profile. You will receive a text notification indicating your phone number has been updated. 

Once your account is paired to your mobile number and you have obtained the event ID or code, send the ID or code via text to: (215) 398-6728.  

Please note, attendance can only be recorded 15 mins. prior to the activity start time, during the activity and up to 24 hours after the activity closes.

CloudCME App
The CloudCME mobile app is also available for convenience and accessibility. Please download the CloudCME mobile app to access presentation slides, scan your attendance and more. Download today by using the links below for iPhone or Android devices.

The organization code to enter in the app is UPENN.

FAQs
DEA-Mate Approved Training
For information on  DEA-Required Opioid training activities to satisfy your DEA Registered practitioners renewal, visit our website at DEA-Required Opioid Training FAQs

American Board of Surgery (ABS) Diplomates
The Penn Medicine Office of Continuing Medical and Interprofessional Education is aware of the credit reporting changes instituted by the ABS which will required accredited providers to report ABS credits for approved activities.  We are currently in the process of reviewing our internal processes which will allow us to provide this service to our educational activity participants.  Once this process is finalized we will provide additional information via our website and in email notifications. 

Transcripts
How to access your Transcript
  • Visit https://upenn.cloud-cme.com/default.aspx. 
  • Click Sign-in
  • Once signed-in click on the red My CE/CME button and select Transcript
  • Adjust the dates to access the credits you require.
  • You can download and/or print your transcript
    • Please note that you can also upload external certificates to your transcript by using the Upload Documents button in the upper right-hand corner.  Uploaded certificates will appear at the end of your transcript
Certificates
How to print your certificates
  • Visit https://upenn.cloud-cme.com/default.aspx. 
  • Click Sign-in
  • Once signed-in click on the red My CE/CME button and select Evaluations and Certificates
  • You can download and/or print your Certificate(s)
    •  Please note that certificates are not available for credits earned at Regularly Schedules Series (RSS).  This includes Grands Rounds, Case Conferences, Tumor Boards, etc.  Credits will appear on your Transcript only.
Missing Credits
Don’t see all your course/credits listed under your profile? Is your email address incorrect in your profile and you are unable to update it? Please send us an email at [email protected]. In the email, please note all previous emails used to register or claim credit in the past. 

ABIM MOC and Pharmacy Credits
Reporting of ABIM MOC credits and Pharmacy credits to the ACPE does not happen instantly.
  • ABIM MOC credits may take several months to report pending the completion of all required documents (Posttest and/or evaluation)
  • Pharmacy credits are reported between 30-60 days from the completion of the activity
Knowledge Link (KL) Credits
Completion data is reported to the Office of CMIE on a weekly basis.  Once received, your credits will be issued.  Please allow one week after your KL completion to be verified to the Penn CMIE office. If you do not see the credit on your transcript after that timeframe, please email us at [email protected].

PennKey Help
If you are Penn faculty and are having issues logging in with your PENNKEY and password, please contact https://pennkeysupport.upenn.edu/tools for assistance

Active-Retired Status
If you are planning on changing your status to Active/Retired please visit https://philamedsoc.org/how-to-keep-your-medical-license-after-retiring/ for more information. You will be required to complete this Reactivation or Status change form.

RESOURCES
Conducting Virtual Interviews:
Click on the following link https://www.dropbox.com/s/mwmu7f9891117w2/Communication%20Tips%20for%20Virtual%20Interviews.mp4?dl=0  to view a brief video on helpful Communication Tips for Conducting Virtual Interviews.